I cannot recommend Hamish enough! He has been the most amazing person I have ever had the pleasure of dealing with in a customer service environment – in any industry! Amongst the stress of being stuck overseas during the pandemic, Hamish really was the most hard working and effective travel agent in the business! He did everything with ease and at the highest standard of professionalism. He was always available at any time of of the night or day and extremely diligent and efficient in every aspect of the booking process. His help has been invaluable and I will forever be grateful for his hard work and dedication. Thank you Hamish! You really are the best!

Hamish provided outstanding, reassuring travel service to my husband and I in these uncertain times. He was efficient, patient and we felt in secure hands although we had never met and our calls were from 15,000km apart. Hamish gave us a feeling of confidence that we would make it home to Perth on the first go, and even if things did not go according to plan he would be with us all the way until we arrived. It is fabulous to finally feel not alone so far from home. Thank you, Hamish!

Hamish is unbelievable! He was recommended to us through friends as someone who understood the best way to book flights back to Australia during the pandemic to ensure we didn’t get bumped or cancelled. Despite (a) Australia reducing their international arrival caps by 50% two weeks prior to our departure and (b) flying economy, our flight still went ahead as planned and we are currently enduring our two week quarantine in Sydney. Hamish is proactive, responsive to emails at all times of the day and ensures you are fully informed throughout the process. He is a pleasure to deal with and the reason we managed to get home!

I cannot speak highly enough of Hamish. For anyone wanting or needing amazing and efficient service from an incredibly professional travel agent he is your person! Thank you Hamish for everything you’ve done for me at the last minute. I feel like thank you will never be enough.

You are in safe hands with Hamish! He provides an incredible service – is reliable, responsive and professional. It was a pleasure!

Hamish – the absolute legend at what he does. This man’s been working God forsaken hours helping Aussies get home. Today he got my daughter on a flight home to Australia on Christmas night. I can’t thank you enough Haims. Amazing service and you have made us all so happy knowing she will be back with her family. Thank you Thank you Thank you!

Hamish Naicker is an absolute legend. He is very well connected, informed and responsive. It is a difficult time to travel anywhere and particularly in and out of Australia. Hamish and his team are very well informed and have been one of the key agencies helping fellow Aussies and other travellers navigate the difficult landscape we find ourselves in. The rules and systems for international travel into and out of Australia are constantly changing and complex. The time zone differences between Australia and the UK in particular are tough. Hamish works quickly, is realistic but also has a positive disposition and can do attitude. He seems to pull rabbits out of hats in this increasingly difficult landscape, is empathic of the situation travellers find themselves in and is a real advocate for his clients. He’s got great connections into the airlines and managed to get me home on an economy flight. My first flight was cancelled due to circumstances he couldn’t foresee and within 24 hours he had me booked on a cheaper, more direct and earlier flight. He also dealt with the refund of the first cancelled flight which made things easier. He does all this while putting you at ease and answering numerous questions on process, options and recommendations. He definitely goes above and beyond for his clients. I highly recommend Hamish as do so many others and I will definitely use him again.

Hamish always goes the extra mile and always seems to get amazing deals. Just came back from an awesome anniversary weekend away, which was made all the more special due to the added extras and benefits he secured for us. Could not recommend more highly! Awesome room (free upgrade), spectacular views, delicious breakfast (included) and money to spend in the hotel on delicious cocktails and other extras. Even during the crazy season of covid we were able to have a perfect and luxurious weekend.

Hamish was an absolute life saver! After 5 cancelled flights trying to get back from the UK we were desperate to get back to Australia. He managed to get us on a flight there and then which departed in 5 days. He kept us informed throughout the weekend and even on the day when there were last minute changes around covid testing he let us know so we could get a rapid test. Hamish was so quick to respond even on UK time (I don’t know when he sleeps). If you need someone who knows exactly what is going on during covid times and how to navigate it, I’d suggest getting in contact so that he can help make a stressful situation more manageable!

Hamish has been amazing getting myself and two children flights back to Australia. Thank you! We made it back to Australia because of Hamish, we had a quarantine Christmas and I have never more grateful to this amazing person! Thank you so much you’re an absolute superstar