Joanne Rothwell has organised a number of overseas trips for us during recent years. We have found her to be the best travel agent we’ve ever used to make the arrangements to suit what is sometimes a complicated itinerary. Her attention to detail is remarkable. Not even the smallest detail of an itinerary gets past Joanne. When unexpected changes to the itinerary are notified by a travel supplier, Joanne is the first to contact us and let us know. She has a wealth of knowledge about possible travel arrangements that will suit whatever itinerary we are developing.

I am writing that I can highly recommend the services of Joanne Rothwell. I have been organising my travel with her, Joanne, since 2002. She has always delivered high-quality customer service. Every enquiry I had, she would respond quickly with all details covered. (Even ones that I hadn’t thought of to ask at the time.) Joanne has organised our personal and group overseas flights and cruises and domestic travel with every detail covered. I have recommended Joanne to a number of my friends and family, and they have come back and thanked me for recommending Joanne. They too were impressed with her high level of service.

Joanne started looking after our travel arrangements almost 6 years ago. She has always been so helpful and efficient at finding great options for us. Her attention to detail and her in-depth knowledge of the industry made us feel completely relaxed in knowing that what has been arranged for us will be exactly what we wanted. I’ll be able to go straight to her, save all the time and hassle, and know that I wouldn’t have been able to get any better price than what she can find with all the resources that are available to her. I have lots of places I would like to visit in the future, and with Joanne coordinating our arrangements, I know all the details will be covered. Joanne is so pleasant to work with, and I wouldn’t hesitate to recommend her to organise all your travel arrangements and requirements.